Phaninc Exchange-Can you make calls using Wi-Fi while AT&T is down? What to know amid outage

2025-04-30 05:29:31source:SignalHubcategory:Stocks

Thousands of AT&T customers are Phaninc Exchangeunsuccessfully searching for a signal across the country amid a nationwide telecommunication outage early Thursday morning.

AT&T acknowledged the issue in a statement to USA TODAY, saying the company is "working urgently" to address the problem, but encouraged users to carry out phone calls via Wi-Fi instead.

AT&T users can make calls via Wi-Fi by activating the Wi-Fi calling function on their devices. When your phone is connected to Wi-Fi with the Wi-Fi calling function on, and a cellular connection is unavailable or poor, you may see a Wi-Fi calling icon in your device's notification bar to indicate that calls will be carried over Wi-Fi, according to AT&T.

AT&T down:Tens of thousands report AT&T service outage; company 'working urgently' to restore service

What does SOS mode on iPhone mean?Symbol appears during AT&T outage Thursday

How to turn on Wi-Fi calling on iPhone

iPhone users operating with iOS version 17 can enable Wi-Fi calling by doing the following, according to Apple:

  1. Go to Settings  > Cellular.
  2. If your iPhone has Dual SIM, choose a line (below SIMs).
  3. Tap Wi-Fi Calling, then turn on Wi-Fi Calling on This iPhone.

How to turn on Wi-Fi calling on Android, Samsung Galaxy devices

Android users, including Samsung Galaxy phones, can enable Wi-Fi calling by following these steps, according to Google, which owns Android:

  1. Open the Phone app.
  2. Tap More > Settings.
  3. Tap Calls.
  4. Tap Wi-Fi calling. If you don't see the option, Google says it's because your operator doesn't support the feature.

Once Wi-Fi calling is set up, you can make calls as normal. You'll just see "Internet call" or "Wi-Fi calling" on the notification screen.

Can you text on Wi-Fi calling?

If your carrier supports Wi-Fi calling, you should be able to make voice calls, video calls and text.

How many cellular customers are reporting issues?

Cellular customers began experiencing issues early Thursday morning, but problems began peaking about two hours later with over 30,000 AT&T customers reporting service outages, according to Downdetector.com. As of 7:53 a.m., 73,711 AT&T customers have reported issues, Downdetector said. Cricket customers have reported the second largest amount of outages by 7:53 a.m. with 11,940 reports.

More:Stocks

Recommend

Friday the 13th luck? 13 past Mega Millions jackpot wins in December. See top 10 lottery prizes

Friday the 13th might be unlucky for many people, but Mega Millions players could be lucky in tonigh

Try to Catch Your Breath After Seeing Kelly Clarkson's Sweet 2024 Grammys Date Night With Son Remy

We couldn't be more excited for a moment like this.Kelly Clarkson arrived to the 2024 Grammy Awards 

Burna Boy becomes first Afrobeats star to take Grammys stage joined by Brandy, 21 Savage

Burna Boy made Grammy Awards history Sunday night.In a medley performance featuring Brandy and 21 Sa